There is more than gold in the Black Hills of South Dakota. Above dense forests and pristine streams, the Mount Rushmore National Memorial represents a national treasure.
Symbolizing the ideals of freedom and democracy, it is a tribute to four presidents: George Washington, Thomas Jefferson, Theodore Roosevelt and Abraham Lincoln and their invaluable contributions to the United States. Mount Rushmore National Memorial represents not only the past, but also a promise for the future. It is a place surrounded by American history, where the names of Gutzon Borglum and Crazy Horse are still heard; where the buffalo once again run free in Custer State Park and the vision of the Keystone miners still cast a dim shadow on long deserted claims. Whether a lifelong destination or a stop on your vacation itinerary, your visit to Mount Rushmore will be one you will tuck in your memory book forever.
Xanterra Travel Collection is proud to operate retail and restaurant facilities at the memorial. We look forward to your visit and strive to make it as memorable as possible. Be sure to dine with the presidents for breakfast or stop by and have a special ice cream cone, crafted from Thomas Jefferson’s original 1870 recipe.
Exceeding guests’ expectations is at the heart of Xanterra’s culture and mission Legendary Hospitality with a Softer Footprint. Our commitment to exceptional quality is based on providing our guests with lasting memories in some of the most BEAUTIFUL PLACES ON EARTH®.
In order to delight our guests, Xanterra’s Excellence in Quality Management System, X-IQ, establishes the framework for providing high-quality guest experiences.
-Focuses on enhancing guest satisfaction
-Provides employees with the tools and training to succeed
-Captures and responds to guest feedback
-Strives to minimize variation in all processes
-Meets all applicable statutory and regulatory requirements
-Uses data for measuring continuous improvement
-Recognizes employees for their contributions